Contact Us | About | CET Connect

Contact Us

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1223 Central Parkway
Cincinnati, Ohio 45214-2812
(513) 381-4033
Email us:

For Questions/Comments About Your Membership
Member Services
(513) 651-4800 or (800) 808-0445

For Closed Captioning Concerns
Please Contact Our Captioning Hotline
Phone:  (513) 381-4033

We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should be Directed to the following:
Mr. Neal Schmidt
1223 Central Parkway
Cincinnati, Ohio 45214-2890
Phone:  (513) 345-6528

Before sending a formal written complaint, we recommend you first contact our captioning hotline.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.

Closed Captioning Quality Certification
CET certification »

For Public Media Connect Magazine & Volunteer inquiries
Member Services
(513) 651-4800 or (800) 808-0445

For Information about Production
Kitty Lensman, COO, CET/ThinkTV
(937) 220-1672
Jason Garrison, Production Director
(513) 345-6531

Programming Questions/Comments
Jim Wiener, Chief Programming Officer
(937) 220-1724

For Corporate Support/Program Underwriting
Robert Ashe
(513) 345-6556

For Action Auction & “Live on CET!”
Mary MacDowell
(513) 345-6579

For Engineering & Technical Questions/Comments
Neal Schmidt, Chief Engineer
(513) 345-6528

In order to better respond to questions about reception quality and related problems, please let us know if you receive us on cable, satellite, or off-air. To request assistance with off-air reception problems, please provide your zip code.

For Press or Community Events and Questions/Comments about
Kellie May, Promotion & Communications
(513) 345-6511

Additionally, you can use our contact form below.

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If you’re heading to our studios at 1223 Central Parkway, please be aware that Central Parkway and the main entrance to our garage may be closed for demolition of the Music Hall pedestrian bridge. You will be able to access our building by using the garage entrance on Central Avenue. Learn more.