Contact Us | About | CET Connect

Contact Us

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1223 Central Parkway
Cincinnati, Ohio 45214-2812
(513) 381-4033
Email us:

For Questions/Comments About Your Membership
Member Services
(513) 651-4800 or (800) 808-0445

For Closed Captioning Concerns
Please Contact Our Captioning Hotline
Phone:  (513) 381-4033

We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should be Directed to the following:
Mr. Neal Schmidt
1223 Central Parkway
Cincinnati, Ohio 45214-2890
Phone:  (513) 345-6528

Before sending a formal written complaint, we recommend you first contact our captioning hotline.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.

Closed Captioning Quality Certification
CET certification »

For Public Media Connect Magazine & Volunteer inquiries
Member Services
(513) 651-4800 or (800) 808-0445

For Information about Production
Kitty Lensman, COO, CET/ThinkTV
(937) 220-1672
Jason Garrison, Production Director
(513) 345-6531

Programming Questions/Comments
Jim Wiener, Chief Programming Officer
(937) 220-1724

For Corporate Support/Program Underwriting
Robert Ashe
(513) 345-6556

For Action Auction & “Live on CET!”
Mary MacDowell
(513) 345-6579

For Engineering & Technical Questions/Comments
Neal Schmidt, Chief Engineer
(513) 345-6528

In order to better respond to questions about reception quality and related problems, please let us know if you receive us on cable, satellite, or off-air. To request assistance with off-air reception problems, please provide your zip code.

For Press or Community Events and Questions/Comments about
Kellie May, Promotion & Communications
(513) 345-6511

Additionally, you can use our contact form below.

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