For Closed Captioning Concerns, Please Contact Our Captioning Hotline
Phone: (513) 381-4033
We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should be Directed to the following:
Mr. Neal Schmidt
1223 Central Parkway
Cincinnati, Ohio 45214-2890
Phone: (513) 345-6528
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.