For Closed Captioning Concerns, Please Contact Our Captioning Hotline

Phone:  (513) 381-4033
nschmidt@cetconnect.org

We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should be Directed to the following:

Mr. Neal Schmidt
CET
1223 Central Parkway
Cincinnati, Ohio 45214-2890
Phone:  (513) 345-6528
nschmidt@cetconnect.org

Before sending a formal written complaint, we recommend you first contact our captioning hotline.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.