Member Resources
We have a variety of membership benefits and resources that can be exclusively accessed by our station’s members. Check them out:
Below are some Membership FAQ’s. If you do not see what you need,
please email us at membership(at)cetconnect(dot)org or call 513-651-4800 for assistance.
Please email us at membership(at)cetconnect(dot)org with your name, mailing address, telephone number and the gift you are waiting on and we will contact you with the status of your gift.
Or call us at 513-651-4800 and we can help you over the phone
Sign up for My CET
Once you receive your approval email you can make changes to your own membership account.
Or you can email us at membership(at)cetconnect(dot)org and give us the old address, telephone or email and the new and we will update your account for you.
Sign up for My CET
Once you receive your approval email you can make changes to your own membership account.
Or you can email us at membership(at)cetconnect(dot)org and let us know the new amount you would like us to deduct each month, and we can update that for you.
First please register for a My CET account here: My CET Account
Once you receive your confirmation email, you can log in to your My CET account to update your payment method:
- Log in to My CET
- Go to My Account
- Current & Past Donations **
- Change Method of Payment
- Select Payment Method › Continue
- Select Enter New Credit Card Information
- Enter Name on Credit card › Continue to Credit Card Entry
- Enter information and submit
** NOTE: Please do not enter your updated credit card information in the Stored Payment Information section – this will NOT update your current pledge. **
» If you have already signed up for a My CET account, but forget your password, please go here: My CET Account
» If you have a My CET account, but do not remember your username please go here: My CET Account
Contact us at membership(at)cetconnect(dot)org and we will email you the token and activation instructions
How to watch Passport videos online:
PBS Help
Please contact the Passport Help Desk at 844-285-9783.
Please press option #1, then press option #2.
You will need to leave a message with your call back number, and a representative will be in touch with you.
You can also email the Passport Help Desk at help(at)pbs(dot)org
Passport Help Desk hours are 10am – 6pm, M-F
How to watch Passport videos online:PBS Help
Also, if you donate at least $60, you’ll also get access to Passport! This membership benefit offers extended access to our programs on the PBS App. You can binge watch your favorite dramas, stream new episodes of ongoing series early and more.
